Effective Date: November 6, 2026
These Terms and Conditions apply to your use of knoxendo.com (the “Website”) and to the text messaging program operated by Knoxville Endodontics (“we,” “us,” or “our”). By using the Website or opting in to receive text messages, you agree to these terms.
Text Messaging (SMS) Terms
Program description
Knoxville Endodontics Text Messaging lets you receive text messages from our office at the mobile number you provide.
Consent
If you consent to receive SMS from Knoxville Endodontics, you agree to receive appointment-related, informational, and conversational SMS from us. You can opt in by checking the text message consent box on our website form or by giving us your consent in person, over the phone, or on a paper or digital form. Your consent is optional and is not a condition of purchase or of receiving care. By opting in, you consent to receive messages sent using an automatic telephone dialing system.
Types of messages
Messages may include appointment confirmations and reminders, scheduling and rescheduling, follow-up check-ins, office notices such as closures or schedule changes, and replies to questions you send us.
Message frequency
Messaging frequency may vary depending on your appointments and your interactions with our office.
Costs
Msg&Data rates may apply. Standard message and data rates from your mobile carrier may be charged. We do not charge for the text messages themselves.
How to opt out
Reply STOP to any message to unsubscribe. You will receive a confirmation message, and you will not receive further texts unless you opt in again. You can also call us at (865) 560-1996.
How to get help
Reply HELP to any message for help, call us at (865) 560-1996, or email office@knoxendo.com.
Carriers
Mobile carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and device and is not guaranteed.
Privacy
Your privacy matters to us. See our Website Privacy Policy for how we collect, use, and protect your information. No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes.
Do not text health information
Standard text messages are not a secure way to send private health information. Please do not include diagnoses, symptoms, medical history, or insurance details in texts or website forms. Call our office for anything that involves your health information.
Website Terms of Use
Informational purposes only
The content on the Website is for general information and is not a substitute for professional dental advice, diagnosis, or treatment. Contact our office or another qualified provider with questions about your care. In an emergency, call 911.
No patient relationship through the Website
Submitting a form, sending a message, or visiting the Website does not create a doctor-patient relationship with us.
Acceptable use
You agree not to misuse the Website, including by attempting to interfere with its operation, submitting false or unlawful content, or using it to send spam.
Intellectual property
The text, images, logos, and other content on the Website belong to Knoxville Endodontics or its licensors and may not be copied or reused without permission, except for your personal, non-commercial use.
Third-party links and content
The Website may link to or embed third-party content, such as a Google Map. We do not control or endorse third-party sites and are not responsible for them.
Disclaimer and limitation of liability
The Website is provided “as is” without warranties of any kind, to the fullest extent permitted by law. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from your use of the Website or the text messaging program.
Accessibility
We are committed to making the Website accessible. See our Accessibility Notice, or contact us if you have difficulty using any part of the Website.
Governing law
These terms are governed by the laws of the State of Tennessee, without regard to conflict-of-law rules.
Changes
We may update these terms from time to time. The effective date above shows when they were last revised. Continued use of the Website or the text messaging program after changes means you accept the updated terms.
Contact us
Knoxville Endodontics
8029 Ray Mears Blvd
Knoxville, TN 37919
Phone: (865) 560-1996
Email: office@knoxendo.com